Exchanges and returns
These are fresh flowers, prepared for your order.
- Damaged or wrongIf it arrives damaged or isn’t what you ordered, take a photo and message us on WhatsApp at 0539804321 within 24 hours of delivery.
- What we doWe replace it with the same product or refund you in full, at no cost to you.
- RefundsTo the original payment method.
- Arrived in good conditionFlowers that arrive in good condition and match the order can’t be returned, because they’re a fresh product prepared for you.